To help protect you, me and your equipment, I kindly ask customers to complete the following form.
- You only need to enter your contact details once. Details of up to four items can be entered into the form.
- On submission, both you and I will receive an e-mail with all the information that you provided in the form.
- Print out the e-mail and make sure that a copy accompanies all items that you're sending or bringing to me.*
- Quotes will be charged at between 30 GBP and 60 GBP plus VAT (UK only).
- Non-repairs will be charged at between 30 GBP and 60 GBP plus VAT (UK only).
* Items received without a Service & Repair Form, will be subject to an additional charge of 5.00 GBP.
WHY DO I ASK YOU TO DO THIS?
I receive a lot of repairs from all over the world and quite simply, I need to keep track of everything. This way, we both know exactly what's going on with your gear. C'mon guys, help me out here.
PROBLEMS WITH RECAPTCHA TICK-BOX NOT SHOWING
Unfortunately, I occasionally receive an email from a customer who's unable to submit the form below. The Recaptcha button at the very bottom of the form, isn't showing. 😡 This mostly happens with Apple Safari. 🙁
If indeed you're using Safari and the Recaptcha tick-box isn't showing, then please try the following:
- Open Safari and go to Preferences -> Privacy and uncheck the box that says 'Prevent cross-site tracking'.
- Open Safari and go to Preferences -> Switch off ‘Content Blockers’.
Now refresh your page.
If you're still having problems, then please just download my Service and Repair Form here.
Please note that only one item can be submitted using the downloadable form.
AND FINALLY...
If you have any questions, you might find the answers you're looking for, here and if you want to chat before sending or bringing me your gear, just contact me. 🙂