SUPPLY CHAIN ISSUES
(14th May 2026)
Finding the balance between using the best components and at the best price is a challenge for any manufacturer, even a micro-business like Plasma Music Limited. Buying components directly from the manufacturer can often be the cheapest option but recently, cost seems to be irrelevant.
It seems that recent global events have caused some supply chain disruptions. I've had a couple of orders for AC/DC converters outstanding for some time now and today Vigortronix has informed me that some items for my orders won't be in until 16th June. 😒
The following products are affected: Aurora power supply for Roland MKS-80, Supernova power supply for Roland Juno-106, Sirius power supply for ARP 2600, Dark Matter power supply for Simmons SDS7, Galaxy power supply for Behringer DEQ2496.
Sometimes when a supplier is out of stock of an item I need and I have customer orders for systems that require that item, I'll buy from another supplier, even if the price is higher. Keeping my customers happy and respecting their orders is paramount. On this occasion however, no one seems to have stock of the Vigortronix converters that I need.
UPDATE - 16th June 2026
So at 5:24 this afternoon, the package I was expecting from Vigortronix was delivered by DHL. Well, not quite. I was indeed expecting a package but the converters that I was REALLY waiting for weren't in it! 😡
I've now been told that the converters that are holding up my Aurora, Supernova, Sirius and Dark Matter builds, won't be in town until 30th June.
Please bear this in mind when ordering from my online store. The situation is frustrating but there's not a lot I can do. Despite that, I apologise for any inconvenience.
UPDATE - 3rd July 2026
After chasing up my order earlier this week and talking with Vigortronix yesterday, this morning I received an email informing that the rest of my order from six months ago (!!!!) will be with me on 13th July.
Last year I had a nightmare with ParcelForce and it took months to get my 2025 batch of PML-TX01 transformers. This year it seems like I'm having issues albeit for different reasons, with Vigortronix.
The email I received, mentioned that an internal investigation is being undertaken as to why things took so long, with a view to prevent this from happening again. That's great but it doesn't help my customers today! 😕
I enjoy keeping my customers and visitors up-to-date with what I’m up to and the engagement that I receive in return really makes it all very worthwhile. If you want to read more about products, fixes, references and me, then please don't hesitate to visit my archives…