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I have an urgent repair. Do you have a fast-track service?

The short answer is no, I don't offer a fast-track service.

All repairs are done chronologically and while some techs do charge a little extra for a fast-track service, in my mind, that doesn't really compensate customers who might be in front of you in the que.

Having said that... I know that sometimes stuff comes up and often, things just go wrong when you really don't need them to. Appreciating that life isn't perfect, I'm only too happy to help so please just talk to me. If your equipment can be repaired quickly and I don't have to wait for parts, I'll always do what I can.