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What happens if you can’t repair my item?

Occasionally this happens. Perhaps I'm unable to acquire appropriate technical literature. Perhaps I'm unable to procure parts or perhaps the repair isn't cost-effective. In such circumstances, I'll contact you and advise accordingly.

I may however, still charge between 30 GBP and 60 GBP plus VAT for the time it's taken to provide you with that information.

The reason that my 'non-repair' charge isn't a fixed figure, is that some machines simply take longer to open up and fault-find than others.