Over the past year, more and more customers are wanting to bring me several items at the same time which is great but I’ve felt embarrassed asking them to complete a copy of my Service & Repair Form for each item.
Well, last night, I redesigned my form and customers can now book in up to four repairs simultaneously. Details for each item need to be completed but customer contact details only need to be done once.
There’s a fine balance to be struck between keeping things simple and straight-forward but gathering relevant information at the same time. When things get busy, it’s important that I can easily keep track of what’s going on with all the customer units I have.
So, if you need to bring me a few items for repair, service or upgrade, please check out my NEW Service and Repair Form! 🙂