Every once in a while, I receive an e-mail from a very happy customer and it just makes my day. For anyone doing the kind of work that I do, a little appreciation is always welcome. On this occasion, I've decided to post James' e-mail and the picture he included.
James sent me his Roland MKS-70, a few months back and wanted all the MKS-70 upgrades installed. It wasn't until the unit was in transit from sunny Washington state, USA that he told me there was an issue with the unit.
To cut a long story short, it all got fixed and Guy Wilkinson's P0004 power supply and GU280 VFD module, Fred Vecoven's digital PWM kit, Flash ROM upgrade and my own Nebula balanced outputs board and Live-Forever battery upgrade were all installed.
James also asked if I could change the battery in the M-64C memory cartridge that he included with the unit. In fact, I used this M-64C as a test sample for my M-64C labels. 🙂
Anyway, here's the e-mail that I received from James:
"Hi Alex,
Just wanted to thank you for all your hard work and not giving up when problems arose! What you sent back is just simply incredible! Thanks for the extra patches as well!
I also bought the MPG-70 programmer you talked about to even make my unit that more awesome! It's nice to know there are such good people in this world.
James"
James even put a comment on Google Reviews, my very first Google review!!!! As I said, a little appreciation is always welcome. 🙂
I don't like taking chances and so James followed my packaging instructions implicitly. In fact his packaging was so substantial, I was fully confident to reuse it to return his beloved synth module.
Sending your favourite synth module half way around the planet is a daunting prospect but I actually receive a lot of gear from the USA, Canada and even Australia and Japan. If you feel inclined to send me your gear, please begin by liaising with me via e-mail. This can be initiated here. I'll recommend proper packaging, etc and my DHL account allows me to arrange collection, if it's easier for you.